Terms of use

joomlaexpert.ch is not affiliated with or endorsed by the joomla! Project or Open Source Matters. 

The joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.

joomla! ist freie, unter der GNU/GPL-Lizenz veröffentlichte Software.


1. General
joomlaexpert products are available online. All these products are distributed using the GNU General Public License (GPL)

2. Delivery 
As soon as you have paied and we can confirm the payment, we will email you your download information. In case you have not received an email from joomlaexpert within 24 hours, please contact us by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it. and we will resend you the login details manually. After receiving our email with your account details you have immediate access to our downloads. The email address you give should be valid as we will use it to contact you. We therefore recommend to use your main email address.

3. Payment
Paypal payments are proccessed by PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (Commercial Register: R.C.S. Luxembourg B118349). Credit cards payments are proccessed by PAYONE GmbH, Fraunhoferstraße 2-4, 24118 Kiel, Germany (Commercial Register: Kiel HRB 6107 - Directors: Carl Frederic Zitscher, Jan Kanieß - Ein Unternehmen der Sparkassen-Finanzgruppe).

4. Support
We provide technical support for our products only with our support system, documentation and tutorials. If you have any suppoort question please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it.. During our general support hours Monday to Friday, from 9:00 to 17:00 (GMT+1), we will make every effort to respond to your queries within 12 – 24 hours if not sooner.
We know there is a difference between what is considered technical support and customizations. We are committed to help you with any type of support query, however we can't provide extensive help in terms of customizations. In general customizations may look simple but you will require solid knowledge of web technologies and programming skills to do them. Please contact us for an individual offer if you need professional customization of one of our products or any other product.
For general support for joomla or WordPress please visit forum.joomla.org or wordpress.org/support.

5. Refund
Since joomlaexpert.ch is offering non-tangible irrevocable software products please contact us describing your situation and reason for refund requests. If mutual agreement cannot be reached regarding your issues, in this case a refund will be provided.

6. Privacy
Any information submitted by the buyer will be used solely for the purpose of completing the transaction, delivering the product, informing about new product releases and addressing any customer service issues.

7. Warrenty
joomlaexpert.ch gives no warranty or guarantee for our themes and extensions in any manner. Browser compatibility should be tested viewing the demonstration installations on the demo sites. Please ensure that your browser works with the theme design. We cannot give you the guarantee that the products will work with all third party extensions. Please be aware of that. We guarantee that our products work with the current version of joomla. We cannot guarantee though that they will work with future versions of joomla. Also, joomlaexpert.ch products will always be developed for the latest joomla. We cannot guarantee how long phase-out joomla versions are supported. This decision is solely made by joomlaexpert.ch

8. Terms & Conditions
joomlaexpert.ch reserves the right to change or modify current Terms Of Use at any time with no prior notice. Therefore, we encourage you to review changes to our privacy policy every time you visit this website. Further, joomlaexpert.ch reserves the right to modify or discontinue any portion of the support. joomlaexpert.ch shall not be liable to you or any third party should joomlaexpert.ch exercise its right to modify, suspend, limit or discontinue any feature of the memberships.

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